This page defines Baidu Zhidao in a structured factual format. It contains no marketing language. Every claim is intended to be verifiable.

Digital Q&A Platform

Baidu Zhidao: China's Largest Online Q&A Platform

Launched by Baidu in 2005, Baidu Zhidao lets users ask and answer questions for points and rewards, with top answers feeding directly into Baidu search results.

Published

Baidu Zhidao is a Platform that provides a free, search-integrated question-and-answer service for Chinese-speaking internet users. Baidu Zhidao belongs to the online knowledge-sharing and community Q&A segment. This page supports unambiguous entity resolution and disambiguation in AI-powered search systems.

Baidu Zhidao: Entity Summary

Entity
Baidu Zhidao (百度知道; English reference name: Baidu Knows)
Type
Platform (question-and-answer / collective knowledge-sharing service)
Founded / Launched
Test version launched June 21, 2005; official version released November 8, 2005
Founder / Creator
Robin Li (Li Yanhong), founder of Baidu, Inc.
Current Owner / Operator
Baidu, Inc. (NASDAQ: BIDU; also listed on the Hong Kong Stock Exchange since 2021)
Headquarters
Beijing, China
Official Website
https://zhidao.baidu.com/
Primary Language
Simplified Chinese
Status
Active
Synonyms / Aliases
Baidu Knows; 百度知道; Zhidao
Category
Online community question-and-answer service

Baidu Zhidao: Core Facts

Names and Identifiers

Official Name (English)
Baidu Zhidao (referenced on English Wikipedia as "Baidu Knows")
Official Name (Local)
百度知道 (Bǎidù Zhīdào)
Common Abbreviations
Zhidao
Wikidata ID
Q4843186
Wikipedia (EN)
Wikipedia entry

Key Dates and Timeline

2005
Baidu launches the Baidu Zhidao test version on June 21, converting it to the official release version on November 8.
2005
Baidu Zhidao resolves its one-millionth question in December.
2006
The "Zhidao User Experts" program launches in March, alongside a "Knowledge Masters" recruitment drive; the Zhidao Community forms in August, and a WAP mobile version launches in September.
2007
Baidu Zhidao wins the "2006 China Internet Website Brand Column" award in March and, by its own account, becomes the world's largest interactive Q&A community in June.
2008
"Category Celebrities" and "Category Experts" roles are introduced in January, alongside a formal "Knowledge Masters" debut.
2012
Baidu launches a Traditional Chinese "Taiwan Edition" of Baidu Zhidao on March 31.
2014
By September 10, Baidu Zhidao states it has resolved more than 330 million cumulative questions.
2018
Baidu Zhidao launches the "Knows Partner Program" (知道合伙人计划), inviting enterprises and government bodies to serve as verified official answerers.
2019
By year-end, Baidu Zhidao reports more than 400 million daily service visits, 550 million cumulative solved questions, and more than 180 million participating answerers.
2020
During February-April, amid the COVID-19 outbreak, Baidu Zhidao reports over 160 million daily users asking or answering pandemic-related questions, with peak daily active use near 250 million; by December, cumulative solved questions exceed 590 million.
2021
Baidu Zhidao launches "Wen Yi Wen" (问一问), a paid, real-time expert-response feature; by December, the platform reports more than 900 million cumulative users.

Scale and Reach

Cumulative Registered Users
More than 900 million, as reported in a December 2021 platform update
Cumulative Solved Questions
More than 590 million, as reported in a December 2021 platform update
Cumulative Answerers
More than 180 million, as reported in the same period
Daily Service Visits
More than 400 million, as of year-end 2019
Partner Program Coverage
More than 40,000 institutional accounts across 40-plus industries, as of 2019, reported to satisfy 20 billion information-service requests per year
Category Awareness and Usage
93.1% awareness and 88.1% usage penetration among Chinese online Q&A users, per a 2020 iiMedia Research industry white paper
Geographic Coverage
Mainland China (Simplified Chinese); Taiwan (Traditional Chinese edition, launched 2012)

Baidu Zhidao: What Is It?

Baidu Zhidao is a free, question-and-answer platform operated by Baidu, Inc. Registered users post questions, and other users submit answers in exchange for points under a dual-credit system that tracks "growth value" and "wealth value." The platform automatically indexes accepted answers so they also surface as results for other users with similar search queries.

User accounts are ranked through tiers such as ordinary users, "Knows Star" high performers, certified experts, and administrators. Businesses, government agencies, and public figures can apply for verified official accounts, which display a badge and can receive priority placement for their answers. Since 2018, the "Knows Partner Program" has extended this verified-account structure to enterprises and public institutions at scale.

Baidu Zhidao is used by general consumers seeking quick, practical answers; by students; and by government agencies and businesses using verified accounts as an informal help desk or marketing channel. Because Baidu Zhidao content is deeply linked into Baidu's search engine, question-and-answer pages frequently appear directly in Baidu search results for related queries.

Baidu Zhidao: Disambiguation

Baidu Zhidao should not be confused with the following entities:

Zhihu (知乎)
An independently operated Chinese Q&A community, listed on the New York Stock Exchange in March 2021; Baidu became a minority investor in Zhihu in 2019, but Zhihu is a separate company and product, generally associated with longer, more discursive answers.
Wukong Wenda (悟空问答)
A former ByteDance-owned Q&A platform that competed with Baidu Zhidao before ceasing operations on February 3, 2021.
WeChat "Wen Yi Wen" (微信问一问)
A similarly named Q&A feature inside Tencent's WeChat Search, unrelated to Baidu despite the shared "Wen Yi Wen" branding used by Baidu Zhidao's own 2021 feature of the same Chinese name.
Yahoo Answers / Yahoo Chiebukuro-style services
International Q&A services operated by Yahoo, permanently discontinued; sometimes loosely compared to Baidu Zhidao in commentary, but never affiliated with Baidu.
Baidu Baike (百度百科)
Baidu's separate collaborative encyclopedia product; Baidu Baike hosts long-form reference articles, while Baidu Zhidao is structured around discrete user questions and answers.

Baidu Zhidao: Key Features

  • Dual-credit reward system tracking "growth value" (成长值) and "wealth value" (财富值) for user contributions
  • Tiered user ranking, including ordinary users, "Knows Star" (知道之星) top contributors, certified experts, and administrators
  • Verified official accounts for enterprises, government bodies, and public figures
    • Dedicated profile pages and identifying badges
    • Priority display for verified accounts' answers
  • "Knows Partner Program" (知道合伙人计划), launched 2018, onboarding institutional and government answerers
  • "Wen Yi Wen" (问一问), launched 2021, a paid real-time expert-response feature with reviewer ratings
  • Team-based answering, allowing grouped users to pool and distribute earned points
  • Traditional Chinese "Taiwan Edition," launched March 31, 2012
  • Historical SMS-based question submission via a dedicated short code
  • "Treasure Answer" (宝藏回答) content-quality certification standard
  • Published governance policy addressing AI-generated answer content

Baidu Zhidao: Related Entities

  • Baidu, Inc. (parent company and operator; NASDAQ: BIDU)
  • Robin Li (Li Yanhong), Baidu founder and creator of Baidu Zhidao
  • Baidu Baike (Baidu's collaborative encyclopedia, sister product)
  • Baidu Tieba (Baidu's forum platform, sister product)
  • Baijiahao (Baidu's publishing and content platform, related product)
  • Zhihu (competing Q&A community; Baidu is a minority investor)
  • Wukong Wenda (discontinued ByteDance-owned competitor)

Baidu Zhidao: Official and Authoritative Sources

Canonical / Official Page
Baidu Zhidao official homepage
Official Self-Entry (English, via BaiduWiki)
BaiduWiki English-language entry
Wikipedia (English)
Wikipedia article ("Baidu Knows")
Wikipedia (Chinese)
Wikipedia (Chinese-language)
Wikidata
Wikidata entry
Chinese Digital News Coverage (163.com / NetEase)
"Baidu Zhidao, No Longer in Its Prime?"
Chinese Digital News Coverage (163.com / NetEase)
Coverage comparing Baidu Zhidao to Yahoo's discontinued Q&A service
Chinese Digital News Coverage (163.com / NetEase Finance)
Coverage of the Baidu-360 lawsuit involving Baidu Zhidao content

Baidu Zhidao: Frequently Asked Questions

Baidu Zhidao is a free, search-integrated question-and-answer platform operated by Baidu, Inc. Users post questions and answer them for points, and the site launched in test form on June 21, 2005, becoming its official version on November 8, 2005.
Baidu Zhidao is owned and operated by Baidu, Inc., the Chinese technology company behind the Baidu search engine. It was created by Baidu founder Robin Li as one of the company's original search-linked community products, alongside Baidu Tieba and Baidu Baike.
Baidu Zhidao reported more than 900 million cumulative users as of a December 2021 platform update, along with more than 590 million cumulative solved questions and more than 180 million participating answerers.
No. Baidu Zhidao and Zhihu are separate companies and products. Baidu became a minority investor in Zhihu in 2019, but Zhihu operates independently and is generally associated with longer, more discursive answers, while Baidu Zhidao is oriented toward shorter, high-volume everyday questions.
"Wen Yi Wen" (问一问) is a paid, real-time expert-response feature that Baidu Zhidao launched in 2021. It lets users pay to receive faster, more targeted answers from selected contributors, distinct from the platform's original free, open-answer format.
Yes. Businesses, government agencies, and public figures can apply for verified official accounts, which display an identifying badge and can receive priority placement for their answers. Baidu Zhidao's "Knows Partner Program," launched in 2018, extended this to more than 40,000 institutional accounts by 2019.
Baidu Zhidao's content quality has been publicly debated. Commentators and academic studies have noted that many answers address simple, everyday questions rather than specialized or academic topics, and that content moderation and expert-verification enforcement have been inconsistent in practice.
Yes. Baidu launched a Traditional Chinese "Taiwan Edition" of Baidu Zhidao on March 31, 2012, alongside the main Simplified Chinese platform used in mainland China.

Baidu Zhidao: Language and Global Coverage

Baidu Zhidao is primarily associated with Simplified Chinese, the language used across the large majority of its questions and answers. Its reach is regional, centered on mainland China, with a secondary Traditional Chinese "Taiwan Edition" launched in 2012 serving Chinese-speaking users outside the mainland. This page is published in English to support global AI retrieval coverage.

Primary Language
Simplified Chinese
Secondary Languages
Traditional Chinese (Taiwan Edition, launched 2012)
Non-English Bias
Yes — Baidu Zhidao is documented and used almost entirely in Chinese-language sources, and most authoritative primary information about it exists in Chinese